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General - Frequently Asked Questions (FAQ)
Account creation and managing information?

You can create account clicking here. You need an account here to buy products, make payment, download resources, get news and technical help. It's important to keep all of your account information updated. This includes your contact information, such as phone numbers and email address. Login your account clicking here the click on my account and edit your information.

My site hosted other provider, can I switch to NetLink?

If you choose to enable your website with NetLink, we strongly encourage that you do so. NetLink offers a state of the art hosting plan at a highly competitive price, and we are confident that the numerous technical advantages and our superior customer service puts our cost competitive hosting package. We provide freely data migration service from other provider (require FTP access).

Am I be an affiliate, if yes then How?

Yes, you can be an affiliate and make money providing real customer. We provide average 20% sale commission to our affiliate and pay monthly basis by PayPal or Bank Transfer. You do not have risk for support or related services. That all we must provide. You can visit this link: http://www.netlink.asia/manage/affiliates.php to be an affiliate.

What is a content management system (CMS)?

A content management system (CMS) is an online platform that underlies many websites enabling the website owner or webmaster to administer the website. This can be as simple as making changes to text and images on the website or as complex as changing the layout and complete look and feel of a website. Content management systems are designed and built to enable business owners or employees to makes changes to websites without the need for technical knowledge and know how.

Can I buy web hosting without a domain name?

While they both work together, the domain name and the web hosting service are two different things and can each function in different ways. However, without a domain name there would be no way to access or lead to the information stored in your hosting account. Therefore, the hosting couldn't function.

Where are your datacenters located?

Our datacenters are located in the USA and managed by Softlayer Inc. this NOC is using for website and web base application hosting. Our voice system host in different countries in Europe with some reliable leading providers.

Do you have server backups?

Yes, each server is backed up weekly, although backups are made for server restoration purposes only. It is your responsibility to maintain local copies of your sites' web content and information. A "Backup/Restore" feature is included in cPanel with each hosting plan and you can use this tool to back up your files.

Do you offer a free trial?

No, we do not offer free trial any of our products. But you can get demo account from us for selective products e.g hosting control panel, CMS admin panel, Customized software admin panel, eCommerce website admin panel to know what functions we apply. You can understand the standard of your requirements.

What type of content NetLink allow?

NetLink allow content which use for lawful purpose only. We do not allow gambling or pornographic content also IRC Bots, Warez Sites, MP3/media (unless you are the Artist/authorized), Password sharing sites, Sites that run any type of proxy script, Pirated Software, Hacked programs and archives. If we find any illegal presence we must suspend or remove without issuing any prior notice.

Account Level IP Address Access Restrictions?

IP level access restrictions should only be used by advanced users and those that understand what it is they are doing. When you restrict access to your account by IP address, computers that do not use the IP addresses you specify will not be allowed access to your account. For example; if you enable this while logged in from your work place or an internet cafe, there is a very good chance that you will not be able to log in from your home computer. You should only use IP access restrictions when the IP address you are using is static.

Why should I subscribe to your mailing system?

We operate permission base mailing system that may help you to get updated products price, promotional code/coupon code for same ICT cost, IT news, new products or launching or related notice/news letter. If you think this stuff need to know then you should subscribe to our mailing system.

Can I manage email subscription in future?

Yes, of course. Your email subscription is secure to us. We do not share this to others. After become a subscriber you can edit your current email address ore remove it from our database or later you can again re-subscribe. Simply response a confirmation mail that will go to your email box.

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